Account

Anything to do with your account, personal details or happy place

12 articles in this collection
Written by Dominic Holton and Samantha Grant

Can I restart my plan?

My plan got cancelled but I don't want to leave

Written by Samantha Grant
Updated this week

I lied about something what should I do?

I'm wracked with guilt, I said I was 39 and I'm actually 52, what should I do?

Written by Dominic Holton
Updated over a week ago

How do I change my details?

I want to change my email address / payment details, etc. how can I do this?

Written by Dominic Holton
Updated over a week ago

How do I get you to delete my data?

What do I do if I want you to erase my personal details / delete my account / forget I ever existed?

Written by Dominic Holton
Updated over a week ago

Where's my insurance certificate?

My mortgage company / bank / murderous other half wants to see proof of my life insurance, how can I get this?

Written by Dominic Holton
Updated over a week ago

Call I call and speak to someone?

What's your phone number? How do I speak to a real person?

Written by Dominic Holton
Updated over a week ago

How do I unsubscribe from emails?

You are a pest, please stop sending me all those humorous and engaging email messages

Written by Dominic Holton
Updated over a week ago

How do I know what data you have on me?

What do I do if I'm worried about privacy or I want to check what information you have about me?

Written by Dominic Holton
Updated over a week ago

I had a quote yesterday / last week / last month, how do I get back to it?

What if I started the process of signing up, but didn't finish?

Written by Dominic Holton
Updated over a week ago

I can't log in

What do I do if I can't access my account / happy place?

Written by Dominic Holton
Updated over a week ago

Some of my details are wrong, how do I change them?

What do I do if you've got my name / address / email / card details / medical history / inside leg measurement wrong?

Written by Dominic Holton
Updated over a week ago

How do I cancel?

I want to end / cancel my plan. How can I do this?

Written by Dominic Holton
Updated over a week ago