Firstly, our condolences. It is undoubtedly a really difficult time for you.
If they had a DeadHappy plan, then please get in touch with us by emailing [email protected] or calling 0116 350 0134. We'll ask you a few questions and take things from there.
If you're not sure whether they had a DeadHappy plan or not, or whether it is still active, follow the same process and we can check for you.